We service all of Northeast Ohio and the Greater Cleveland area.
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Considerations Before Hiring a Contractor.
Reviews
How is the contractor overall? With negative reviews, is it because of poor workmanship and dealings with a customer, or is it a smear review from an unhappy worker? Read reviews carefully. It will become clear which are legitimate and which are not. Knowing the full story is always important. Don’t be afraid to ask the contractor if you see a review that seems questionable.
Licensed and Insured
Are they licensed and insured? If they are coming to your property to work, you want to be sure they are covered as well as your property in case of a unforeseen circumstances.
Codes
How is the contractor about pulling permits? Permits should be noted in your estimates if permits are required. Don’t be afraid to ask if you’re not sure. It’s important that your work be completed in accordance with all local codes.
On-Time
How quickly did they respond to you? A quick and punctual response is very important to customers! Customers have schedules too and their time is also valuable. A contractor that responds to you quickly and shows up on time, as promised, is probably the company that is not going to stiff you with poor quality workmanship or unfinished work.
Are Their Quotes and Estimates Ambiguous?
Are you able to read the estimates and understand the scope of what’s being estimated? Don’t be afraid to ask if you don’t understand something about the estimate. A good contractor will go over your estimate patiently and carefully so you know what you’re paying for.
We Are Punctual
We prioritize meeting customers in person at their convenience, adhering to specified schedules to convey professionalism and reliability.
We Do Quality Work
Our quality of work is a crucial factor for ensuring that the delivered results align with the customer’s vision is essential for customer satisfaction. We know that unhappy customers are less likely to engage us for future projects.
We Are Responsive
We are responsive to customer inquiries. We offer timely and thorough responses to questions, whether in person, email or phone.
(440) 973-7116 | (216) 772-3120 | Email
We Work With Our Customers
We engage our customers with their projects and share knowledge and skills with customers. We want that connection with our customers, especially when customers seek advice on home-related matters.
Honesty
Transparency and honesty are crucial in project dealings. Smart Creationz Remodeling will communicate all project details, including expenses, to build trust with our customers. We will providing a comprehensive breakdown of costs.
We are often asked to give a price on site. We have found this was not beneficial for our customers. Quoting a home remodeling project or major home repair has a lot of moving parts. We strive to be thorough and honest with our assessment of your request. See our estimating process.
Friendliness
We strive for positive connections with clients so they feel secure throughout the collaboration. Friendliness and a positive work ethic are very important to us.
We Keep Your Budget In Mind
We understand that reasonable pricing plays a crucial role for customers when choosing a home improvement contractor. We comprehend the constraints of your budget and the significance of providing the optimal solution to align with your financial parameters.
Proximity
We cover project all over Northeast Ohio. Don’t hesitate to call us.
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